Heart Failure Management

This is a nurse-led Heart Failure service belonging to Cardiology at Waikato Hospital but providing services in the community including expert care, support and education. The team works closely with secondary (hospital) and primary (community-based) health professionals.


A team of  six clinical nurse specialists in heart failure management. 

Services provided include

  • specialist clinics (CNS, cardiologists, echo sonographer), home visits, telephone care
  • patient and family/whanau education: heart failure knowledge and self-care.
  • clinical monitoring and case management.
  • titration of heart failure medications in consultation with GP and/or cardiologist.
  • professional education/CME for other health professionals and community teams.


The services is based on the Waiora Waikato Hospital Campus.
Each nurse is assigned to part of the Hamilton and/or wider Waikato health district.

Contact information

 Waikato Hospital Operator: (07) 839 8899 for all services and departments

Referral information

Referrals are made by a hospital cardiologists or general practitioners (GPs).

Referral criteria


  • Patients with possible heart failure and/or at high risk for heart failure in the community, e.g. previous MI, family history of cardiomyopathy
  • Patients readmitted for heart failure within 3 months
  • Heart failure patients with significant co-morbidities affecting optimisation of treatment
  • “Shared care” for end stage/palliative care


  • Lack of consent from patient
  • Acute coronary syndrome
  • Patients already under the care of a cardiologist, unless referred by this cardiologist (inclusion criteria must be satisfied)