Enquiries and contact information

General enquiries

LocationContact no.
Waikato Hospital (all departments)
Henry Rongomau Bennett Centre
Older Persons and Rehabilitation Building
Ph: (07) 839 8899
Thames Hospital Ph: (07) 868 0040
Tokoroa Hospital Ph: (07) 885 0052
Te Kuiti Hospital Ph: (07) 878 7333
Taumarunui Hospital Ph: (07) 896 0020
Rhoda Read Continuing Care Ph: (07) 889 7039
Matariki Continuing Care Ph: (07) 871 7479
Waikato District Health Board – board, corporate, Planning and Funding enquiries Ph: (07) 839 4679

Inpatient enquiries

If you would like to enquire after a relative or friend who is currently in Waikato Hospital, please call 07 839 8666.

If you are enquiring from outside New Zealand, please dial +64 (7) 839 8666 or email dutymgr@waikatodhb.health.nz

Please tell us the full name of the patient you are enquiring about and the ward they are on if you know it.

If the patient is in one of our other hospitals or facilities, please use the phone numbers below.

Media enquiries

On call communications consultant: 021 671 239 or news@waikatodhb.health.nz

Read our media releases on www.waikatodhb.health.nz/news (external link)  

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Read our Guide for the Media

Enquiries desks 

At Waikato Hospital there are two Enquiries desks (one in the Meade Clinical Centre, and one in Acute Services Building foyer near Emergency) where you can get help with locations, transport, or other matters.

All our other facilities have receptions at their main entrances, where you can get help and directions.

Enquiries about your appointment or hospital booking

  • Refer to the contact details in your appointment card or letter.
  • If you have misplaced your card or letter, contact the hospital number listed below.

General enquiries by post

Waikato District Health Board
Pembroke Street
Private Bag 3200
Hamilton 3240
NEW ZEALAND

General enquiries by email

DO NOT use this email address for enquiries about your treatment/appointments - use the contact details in your appointment card/letter.

DO NOT use this email address for messages that require an urgent response. 

Email: info@waikatodhb.health.nz

We will endeavour to respond to all enquiries sent to this email address within five working days.

Read about how to lodge an Official Information Act request.

Enquiries desks at hospitals

At Waikato Hospital we have Enquiries desks and Hospital Hosts to help you when you are here.

At other hospitals and facilities, please ask at Reception for any assistance.

Recruitment enquiries

For general recruitment enquiries, first check out our Jobs and Careers section.
If you can't find the answer you are looking for then email: recruit@waikatodhb.health.nz

Comments, compliments and complaints

More information and email contact details

Enquiries about medical electives

Please send all enquiries for undergraduate medical electives to Raewyn Wooderson at the Waikato Clinical School, phone (07) 839 8750 or email raewyn.wooderson@waikatodhb.health.nz

Website technical problems

If you have encountered a technical problem with our website, please let us know by contacting: webmaster@waikatodhb.health.nz