I’m not well, where should I go?

Healthline 0800 611 116

For emergencies and serious accidents, symptoms of heart attack, stroke or other serious conditions

  • Dial 111 for an ambulance, or go to your nearest hospital emergency department (at Waikato Hospital, Thames Hospital, Tokoroa Hospital, Te Kuiti Hospital and Taumarunui Hospital - location details). 

For urgent medical attention e.g. cuts, burns, bad sprains or minor breaks, bad reaction to bites, sunstroke or serious sunburn, feeling really sick, etc 

  • Accident and Medical centres or your usual medical centre/GP practice if they are open.
  • In rural areas where there is not an Accident and Medical Centre available, go to the emergency department at the nearest public hospital.

Accident and Medical centres 

      • Anglesea Accident and Medical Centre, Gate 1, cnr Anglesea and Thackery Sts, Hamilton (open 24 hours a day, 7 days a week) - location map(external link)
      • Victoria Clinic, 750 Victoria St, Hamilton (open 7 days a week, 8am to 8pm) - website(external link)
      • In rural areas where there is not a 24/7 Accident and Medical Centre available, go to the emergency department at the nearest public hospital

Your local GP/Medical Centre

For the locations and open hours of other medical centres and GP practices in the Waikato check out these PHO websites (We recommend you ring the practice or medical centre to check they are open and make an appointment) :

Healthline – 0800 611 116

Healthline is a free telephone health advice service for all the family

  • Healthline’s registered nurses ask you questions about the symptoms, condition or illness you’re ringing about. From your answers, they’ll recommend the best thing to do.
  • They can also tell you where to find your nearest GP after-hours service, hospital emergency department, pharmacy, or out-of-hours dental surgery.
  • Healthline can also provide general health information on a wide range of topics.

For more information visit the Healthline web page(external link)
Healthline Symptom Checker phone app (for iPhones and iPads)(external link) 


If you are already signed up – use your HealthTap app to contact an online doctor for free on evenings and weekends.
Or for future health needs sign up to SmartHealth at SmartHealth.org.nz, for a free out of hours doctor and doctor-approved health information. 

More information about SmartHealth and how to sign up

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