All Waikato DHB hospitals and inpatient facilities are certified and audited to ensure we provide safe, appropriate care for our patients and meet the standards set out in the Health and Disability Services (Safety) Act 2001. These standards are outlined in NZS8134:2008 Health and disability services Standards.
As a legislative requirement our hospitals and facilities must:
A certification audit is undertaken every three years to assess whether we are meeting the Health and Disability service standards.
A surveillance audit is undertaken part-way through our period of certification to assure the Ministry of Health that we continue to meet all relevant standards.
In February 2016 the Ministry of Health designated audit agency, the DAA Group, conducted a certification audit of all inpatient areas across the organisation, encompassing Waikato Hospital, Thames, Tokoroa, Taumarunui, Te Kuiti hospitals and Rhoda Read and Matariki continuing care facilities plus inpatient mental health services - Henry Rongomau Bennett Centre, Puna Whiti and Older Persons and Rehabilitation OPR1 inpatient facilities.
Result: These services remain largely compliant with the standards. The audit evidence highlighted considerable quality improvement activity. 23 improvement requests (none of which were designed as high risk) were reported in the audit, and work is underway to address these requests.
In addition to certification and surveillance audits there are a number of other external audits that occur throughout the year. These audits measure and maintain our commitment to providing the best quality care possible for our patients.