Read about the national campaign at http://www.open.hqsc.govt.nz/ (external link)
The Health Safety and Quality Commission has established quality and safety markers (QSMs) which help check how successful the Open For Better Care campaign is in those organisations that are taking part.
Overall results were positive for Waikato DHB. We continue to give specific attention to hand hygiene which is so important to reduce risk of infection, and where we are just below the new target of 80%. While we did not quite make the target across the surgical site infection makers, we are improving.
View the latest results here (external link) (and previous results are also available)
Waikato DHB has developed a new consumer feedback and complaints policy which aims to: