SmartHealth Feature
SmartHealth Feature
SmartHealth is a free* online healthcare service that gives you a greater say in your own healthcare and lets you take control of your own health.


SmartHealth includes HealthTap, a free online platform and mobile app which connects you with a range of health services using your smart phone, tablet device or home computer.

  • Access a knowledge base of doctor-approved health information on topics, conditions, treatment and research.
  • Talk to a free out of hours doctor by video, voice or text chat.
  • Schedule an online appointment with hospital specialists without leaving your home or office, if appropriate for your condition.
  • Link everyone in your care team together to better manage your health.

SmartHealth was previously known as the Virtual DHB.

Signing up is easy

Click here to sign up

SmartHealth is available to everyone covered by Waikato DHB services.
If you’re over 16 years old ** you can sign up online.

Fill in the online form, take a ‘selfie’ and a photo of your photo ID then attach them to the form. Once your ID has been verified you will receive an email inviting you to set up your account. This typically takes one business day.

Tip: To ensure you receive the New Zealand version of the HealthTap app, wait for your invitation email before you download the app.

You can also sign up by visiting a Waikato DHB campus (Hamilton, Thames, Te Kuiti, Tokoroa and Taumarunui) with your photo ID.

* Usual charges will apply for people receiving services from General Practices through SmartHealth.
**There are different processes for signing up if you are under 16 years old or lack the capacity to manage your own account, click here for more information (external link) .

Already signed up?

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Contact us

If you have any questions please email: smarthealth@waikatodhb.health.nz
Or if you have any problems signing in to HealthTap please call our 24/7 helpdesk on 0800 222 551.

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