Coming to Thames Hospital

(external link)

Thames Hospital is a secondary Hospital located 100kms (1 hr 15 mins), northeast of Hamilton, at the base of the Coromandel Peninsula.

It is located one block back from the main street on Mackay St and provides a 24 hour Emergency Department, along with 54 Inpatient beds, outpatient and diagnostic services. Family Health Team services are also located on the hospital campus.


610 Mackay Street
How to find us


  • (07) 868 0040

Hospital visiting hours

  • 11am - 1.30pm & 4pm - 8pm daily


  • Visitor parking is available on site, at no charge.

Transport to appointments at Thames Hospital or from Thames to Waikato Hospital

Patient informationPatient Safety in hospital

  • Please refer to the letter you have received setting out the date and time you should arrive, and any other instructions.
  • If you have any queries, please contact the service/phone number that is given in your letter.
  • If you have misplaced your letter, contact the main hospital number.

Clinic appointment

  • Please refer to the letter you have received setting out the date and time you should arrive, and any other instructions.
  • If you cannot attend your appointment, contact the clinic as soon as possible.
  • If you have misplaced your appointment letter, contact the main hospital number.

Family Health Team appointment

Physiotherapists, occupational therapists, district nurses, social workers, dietitians and public health nurses are members of the Family Health Team based at Thames Hospital. You will be referred to them for an appointment which may be at their place or at yours.

  • Check your appointment letter to see where the appointment is.
  • If our staff are visiting you, remember to
    • restrain and secure dogs
    • do not smoke during our visits
    • advise us if there are any hazards that may be around your home or workplace.
  • If you cannot attend your appointment, please contact the Family Health Team as soon as possible.

Inpatient facilities

  • Interpreter services
  • Library service
  • Telephones
  • Radios
  • Televisions in patient lounges
  • Mailbox
  • NZ Herald is available for purchase every morning
  • Cafeteria
  • Chaplaincy and pastoral care

Visiting information

Visiting hours are 11am - 1.30pm and 4 - 8pm daily.

  • If you have a cold, diarrhoea, viral illness or are generally feeling unwell, please do not visit patients.
  • All gang regalia, patches or gang colours must be removed.
  • Children under 14 must be supervised and accompanied by an adult.
  • Business visitors must register at our enquiries desk and obtain a Waikato DHB visitors’ pass.

Visitor facilities

  • Cafeteria (Sperry Lane café) open 8am to 3.30pm
  • Water coolers in most areas
  • Vending machines at main entrance
  • Tea making facilities in Inpatient areas
  • Being only one block from the main street, many eating places are available within a short walk or drive
  • No money machine/ATM service at the hospital, but available in town within one block.
  • Ample free parking

Overnight accommodation options

Karaka Hostel

Short-term accommodation for people from out of town, including outpatients, people preparing for surgery or after surgery (with caregiver), and supporters of patients in hospital.

A separate building on the hospital campus.

More information
Ask at the Main Reception desk

Booking inquiries
Ph: (07) 868 0040

Te Punanga Kuaka (Thames Hospital Whanau House)

Te Punanga Kuaka is an emergency accommodation for family/whānau from out of the Thames area who have loved ones admitted into the hospital.

While family/whānau in these circumstances will always be given priority, special consideration may be given to family/whānau whose situation puts them outside these criteria.

Inpatients with family/whānau who may need the accommodation facility, please contact your nurse.

Located on the northern side of the hospital outside Sperry Lane Cafe.

More information
Ask at Main Reception desk or Inpatient Unit Reception for Te Punanga Kuaka Pamphlet.

Booking inquiries
Accommodation Supervisor
Monday-Friday, 7.30am-3pm
Ph: (07) 868 0040

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