Feature Image Suicide Prevention.jpg
Feature Image Suicide Prevention.jpg

Where to get help:

In an emergency – if you feel someone is at risk of harm to themselves or others call 111 and ask for Police.

For urgent mental health support/advice contact Crisis Assessment and Home Treatment service by phoning 0800 50 50 50. This is available for individuals of all ages and situations – 24 hours/7 days a week (answered by Mental Healthline 5pm to 8am).

For non-urgent support/advice contact your General Practitioner (GP) first.

Your GP can send a referral to the mental health service.

In a crisis or emergency

If someone has attempted suicide or you're worried about their immediate safety, do the following:

  • Call your local mental health crisis assessment team(external link) or go with them to the emergency department (ED) at your nearest hospital.
  • If they are an immediate physical danger to themselves or others, call 111.
  • Stay with them until support arrives.
  • Remove any obvious means of suicide or deliberate self-harm they might use (e.g. guns, medication, car keys, knives, rope).
  • Try to stay calm and let them know you care.
  • Keep them talking: listen and ask questions without judging.
  • Make sure you are safe.

Find more information

If you need to talk to someone, contact

ServiceContact numberWhen the service is availableService primarily for
The Crisis and Home Treatment Team 0800 50 50 50 24/7 All ages, and any situations
Lifeline(external link) 0800 543 354 24/7 Trained counsellors for all ages
Suicide Crisis Helpline 0508 828 865 24/7 All ages
Kidsline(external link) 0800 543 754 24/7 Children – and if you call between 4pm and 9pm you will talk to Kidsline Buddy.  Buddies are specially-trained year 12 or 13 students.

0800 376 633
Free text 234

24/7 Call anytime or text (text between 8am and midnight) about any issues concerning young people
What’sUp 0800 942 8787 24/7 Counselling helpline for children and young people


0800 688 5463

9am to 9pm Mon to Fri
6pm to 9pm weekends and holidays

Twitter: @OUTline_NZ(external link)
Provide confidential support to gay(external link) lesbian bi and transsexual anyone unsure about sexual identity. The information is given in a safe and friendly atmosphere to any age.
Samaritans 0800 726 666 24/7 Samaritans offer non-judgemental, confidential support to anyone who is lonely or in emotional distress.

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