Consumer Council Meeting – March 2019
This month Consumer Council members were presented with an update of the goals and actions for the Health System Plan. The plan is being developed to help the Waikato DHB to deliver on its vision of ‘Healthy people. Excellent Care’. The Programme Director discussed the goals, actions and activities that have been developed following community wānanga. Feedback was sought from the Consumer Council following presentation to the Board and Iwi Māori Council. Members expressed their appreciation of the co-design model, and are keen to see how the Consumer Council can support the development of the plan. Members re-iterated that we need to ensure that all communities’ health needs are met and we need to look at innovative ways to work with local people to deliver services in a way that works best for them.
Members also discussed a range of issues related to this month’s focus on people living rurally. Members questioned if a map of services provided in the rural areas could be developed alongside an analysis of the services that are required in the community. There needs to be a definition of “rural” as to develop a better understanding of what the needs of communities are when accessing Waikato DHB services.